We collect only what we need to make Shipra work for you. We protect your data with bank-level security. We never sell your information. You control your data and can delete it anytime.
What We Collect
Account Information: Email, name, password when you sign up
Financial Data: Portfolio positions and performance data you connect from your brokers
Usage Information: How you use Shipra to improve our platform
Payment Information: Processed securely by our payment partners (we don't store card details)
How We Use Your Information
To provide the service: Portfolio tracking, market analysis, alerts, and research tools
To improve Shipra: Better features, faster performance, bug fixes
To communicate: Account updates, new features, support responses
To secure your account: Fraud prevention and security monitoring
Who We Share With
Broker Integrations: Only to sync your portfolio data (with your permission)
Service Providers: Cloud hosting, payment processing, analytics (all bound by strict data agreements)
Legal Requirements: If required by law or to protect our users
We never sell your data to advertisers or third parties.
Your Rights
Access: See what data we have about you
Correct: Fix any incorrect information
Delete: Remove your account and data completely
Export: Download your data in standard formats
Control: Manage what data we collect and how we use it
Security
Bank-level encryption protects all data transmission. Multi-factor authentication secures your account. Regular security audits ensure protection standards. Your trading strategies and positions remain private
Data Retention
We keep your data only as long as your account is active or as needed for legal/business purposes. When you delete your account, we permanently remove your personal information within 30 days.
Changes
We'll notify you of any significant privacy policy changes via email or in-app notification. Continued use means you accept the updated terms.
Contact Us
Questions about privacy? Email us at privacy@shipra.ca
Want to delete your account or data? Email us at support@shipra.ca